How do I return a Carvana?

The only way to physically see, touch and drive a Carvana vehicle is to purchase it. After you receive the car, you have 7 days to return it – this 7-day period is essentially your “test drive,” and returns may not be accepted if the vehicle has been driven more than 400 miles.

How long do you have to return a car to Carvana?

After you receive the car, you have 7 days to return it – this 7-day period is essentially your “test drive,” and returns may not be accepted if the vehicle has been driven more than 400 miles. In some instances, returning a car to Carvana can feel like pulling teeth.

What is Carvana's return policy?

Carvana will charge you $1 for each additional mile if you go over the limit. They also provide the option to exchange your vehicle up to three times. The third vehicle does not come with the seven-day money-back guarantee. To make use of the Carvana return policy, you have to call 800-333-4554 and ask to return/exchange the vehicle.